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Service Guidelines

Terms and Conditions

Last Updated: 2026 • Indian Global Tours and Travels

1. Booking Confirmation & Allotment

Submission of an online enquiry does not constitute a guaranteed reservation until tariffs, dates, and vehicle availability are formally confirmed by our dispatch office via phone, email, or WhatsApp.

2. Vehicle Categorization & Capacity

Passenger capacity limits (e.g. 4 for Sedans, 6–7 for Innova Crysta, 10–13 for Force Urbania, and 12–17 for Tempo Travellers) are governed by statutory transport authority regulations. Passengers must adhere strictly to stated seating limits for road safety.

3. Tolls, Parking & Interstate Permits

Unless explicitly specified as an “All-Inclusive Package”, toll gates, parking charges, interstate entry permits, and driver night allowances (where applicable) are billed based on actual receipts.

4. Promotional Statements Clarification

The promotional slogan “Zero Accident Travels” and “23 Years Safe Journey (2002–2025)” represent historical company promotional discipline and rigorous internal safety guidelines since founding. They do not constitute an independent legal warranty or insurance indemnity against unforeseeable third-party roadway events.

5. Luggage & Personal Belongings

While our chauffeurs exercise utmost care, passengers are advised to safeguard their personal valuables, jewelry, and documents. Indian Global is not liable for items misplaced or forgotten inside vehicles after journey completion.

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